Theresa Neil

Strategy & Design


Jessica Reynolds

Jessica Reynolds

Since beginning my design career in 1995, it has always been instinctual for me to put myself in the user’s shoes. Couple that with being a nerd who loves complex problem solving, it was only natural for me to evolve into the multi-disciplinary designer/researcher/strategist I am today.

In the early days, I worked with traditional print design agencies transitioning into digital capabilities as a “webmaster” which loosely equates to a combination between a lightweight front-end engineer and UI designer today. Once I got my first taste of a full end-to-end UX project in 2002 - conducting user research in the field, UX design, UI design, and user validation - on a project for Southwest Airlines (that is still in use today!) I was hooked. I shifted my whole career to a user-centered design focus.

While designing experiences that exceed business goals and make a user’s life a little easier are always super rewarding, the opportunities to help non-profits are often the most personally satisfying. I am really proud of the work that we did with Parent Companion, a guide for Texas parents and caregivers of young children with diagnosed or suspected disabilities.

When I’m not doing the work that I love, I’m hanging out with my kiddo and my 2 wiener dogs and a chiweenie or planning my next travel adventure and going off the beaten track to photograph and learn about some new place around the world.

Clients

AllClear Express Scripts HEB Charles Schwab